The supply of the tour by TRJ to you is subject to these conditions. If the person making the booking is doing so on behalf of a party, that person must have the authority to accept these conditions on behalf of the entire party and is responsible for ensuring that each member of the party is kept fully informed of all the details of the booking. Each member of the party should read these conditions carefully and contact the company with any queries that may arise.

1. GENERAL

1.1	The pronouns "we" and "us" refer to The Real Japan and the pronoun "you" refers to you and/or all the members of your party. .
1.2	The Real Japan is operated by magellanresorts & trust inc, whose name is full appears below. magellanresorts & trust inc. NEWS Bldg., 3-1-10, Ekinishishinmachi, Kanazawa, Ishikawa, 920-0027, Japan
1.3	We organize tailor-made itineraries for international travelers wishing to experience authentic Japan. Therefore, trip fees vary depending on the preferences of travelers as we organize highly personalized, individual itineraries that mix and match destinations, accommodations, restaurants and activities, all of which are carefully selected.

2. PAYMENT, DEPOSIT AND PRICING

2.1	The travel contract will become valid when we have consented to the conclusion of the contract with you and received the initial refundable deposit or the total tour fees including the deposit, whichever is appropriate.
2.2	Details of the entire tour fees are clearly set out in the invoice with every single item broken down, and are calculated in Japanese yen (JPY) with the Japanese Government Consumption Tax (5%) included. Changes to this law will affect the fees charged.
2.3	A trip handling fee of 10% is included in the total tour fees.
2.4	The total invoice will be sent to you after you have consulted us and reached agreement on all the details including accommodations, activities, meals and transportation
2.5	The invoice is payable in full no later than 30 days prior to tour commencement.
2.6	In the event that you fail to pay the balance 30 days prior to tour commencement, we reserve the right to cancel the trip and the cancellation terms shown below shall apply in full.
2.7	The payment schedule is as follows: - An initial refundable deposit equivalent to approximately 20% of the planned trip fees. - Balance of payment due at 30 days prior to the date of tour commencement.

3. CANCELLATION TERMS

3.1	Cancellation can be made in writing by e-mail or fax. Please note that there may be a considerable time difference between Japan and the country in which your company is located. The date of cancellation is deemed to be the date on which TRJ receives written notice of cancellation based on the Japan standard time.
3.2	No cancellations can be accepted after TRJ's business hours (9:30 a.m. - 6:30 p.m.). Cancellations requested after business hours are dealt with the following day. Cancellation fees are as follows. #Days prior to trip Fee 30+ No-cancellation fees 8-30 20% of Trip Price 2-7 30% of Trip Price 0-1 100% of Trip Price
3.3	The refund of third parties - Travel Service Suppliers - will be made in accordance with the cancellation policy of the respective travel supplier, not the policy we stipulate above.

4. CHANGES TO A TRIP

4.1	If you wish to alter the booking in any way following receipt of the deposit, we may accept such alterations on the condition that they are possible. However, drastic changes including destinations will incur additional planning fees.
4.2	Our cancellation terms shall apply in full when alterations in the booking are made.
4.3	You are required to pay any price differences incurred by the new arrangements including accommodations, restaurants, transportation and any other services.
4.4	In the event that we are forced to make major changes to the tour, you will be informed about them at the earliest opportunity and where possible offer you the following options: a) to accept the major change(s) b) to book an alternative trip or option at the current advertised price, but a refund will be made in respect of any price difference incurred by the new tour arrangement(s) c) to cancel the tour and receive a full refund of the price
4.5	You agree that some activities and destinations may be affected by prevailing weather conditions and unexpected events beyond our control. Should we have to change part of your itinerary, we reserve the rights to cancel or alter that activity or destination. In the event that TRJ has to cancel an activity or destination, every effort will be made to replace it with an alternative of equal interest and value. If we do cancel your trip, we will refund what you have paid us, but we cannot be held responsible for losses you may incur with third parties, such as airlines or hotels.

5. PAYMENT POLICY

5.1	Payment will be made by credit card or SWIFT transfer payable to our Bank A/C.
5.2	Bank details are as follows if you opt for the latter method of payment. A/C Name : Magellan Resorts & Trust Inc. A/C Number : 6399455 SWIFT Code : SMBCJPJT Bank Name : Sumitomo Mitsui Banking Corporation Bank Address : Shimotsutsumityou 7, Kanazawa, Ishikawa, Japan
5.3	You will send us a proof of payment via email or fax as soon as the payment has been made, which would immediately allow us to identify any mistakes concerning the transfer if that occurred.
5.4	When you make a bank transfer to our designated bank account, you are required to pay the remittance commission that your bank charges, but not required to pay the receiving bank's charge at our end.
5.5	Payment is complete when we have confirmed the transfer of the money at our end.

6. RISKS

6.1

Our trips may entail destinations where facilities, infrastructure, and other standards may not be as sophisticated as those in the countries where you reside. Medical facilities and services may not be readily accessible and may not be satisfactory. There are other risks associated with trips, such as theft or loss of or damage to property. Some of the services provided in connection with the trip, including lodging, transportation, food service, and local tours and activities, are obtained from third parties.

7. LIMITATION OF LIABILITY

7.1	You accept any possible risks and assume full responsibility for any loss, injury or damage. It is yout responsibility to arrange your own insurance in order to cover these risks according to your needs and your family or dependants.
7.2	You expect us to make every effort to choose suitable travel service suppliers to provide services on the trips, but never hold TRJ accountable for any operations of these suppliers. Therefore, travel arrangements are made on the condition that we will not be liable for any conduct by them.
7.3	The services provided by independent suppliers are subject to the laws of the place where the services are provided, and any conditions imposed by those suppliers. The liability of the independent suppliers may be limited by their conditions.
7.4	In consideration for participating in our trips you agree not to sue TRJ in respect of all liability for economic loss and physical or mental injury, direct or indirect, arising in connection with the trip including permanent disability and death; any emotional distress; any damage to or loss of property.
7.5	You do not hold us accountable for any delay in the performance or any non-performance of the company's obligations under the travel arrangements if the delay or non-performance is due to circumstances beyond our reasonable conduct, including but not limited to acts of God, war or threat of war, terrorist activity, riot, civil strife, industrial dispute, earthquakes or any other natural disasters, fire or adverse weather conditions such as torrential rain.
7.6	You do not hold us liable in respect of transportation failure including but not limited to delay in the outward or inward flight(s), whether the cancellation or delay is caused by the weather, airline rescheduling, industrial action or mechanical failure. You agree not to ask us for any refunds or compensation for lost time and services and activities scheduled in the itinerary due to delayed or cancelled flights, cancelled public buses, trains, or other forms of transport.
7.7	It is necessary for you to familiarize yourself with Japan's new immigration policy, which may give you considerable discomfort. Foreign nationals who apply for entry into Japan will be required to be fingerprinted and photographed by means of special devices, and then interviewed by immigration inspectors. Failure to comply with the procedures will result in refusal of entry into the country. It is imperative that you accept what you have to undergo on arrival.